Registration cancellations must be made in writing via email to All Occasions Group at conference@aomevents.com. Cancellations received more than 30 days prior to the Conference will receive a full refund minus a $150 administration fee. Cancellations received between after 30 days and up to 7 days prior will receive a 50% refund or may be refunded in exceptional circumstances at the discretion of the host. No refunds will be issued for cancellations made within 7 days of the Conference; however, a substitute delegate may attend in your place at no extra cost. There will be no refund for failure to secure a visa to attend the Conference. Refunds for deposits made to external providers (e.g., hotels, tour operators) are at the discretion of the supplier.